How a Deezer data export request took 11 months

  • 1_creationData
  • 2_customizationData
  • 3_setupData
  • 4_favoriteArtist
  • 5_favoriteAlbum
  • 6_favoritePodcast
  • 7_favoritePlaylist
  • 8_ favoriteSong
  • 9_dislikedTracks
  • 10_listeningHistory
  • 11_playlistCreated
  • 12_businessData
  • 13_navigationData
  • 14_tracking
  • 15_telco
An excerpt of the listening history
  • I shouldn’t have waited that much after the original request in July 2018, but I think I forgot about it, or I didn’t bother to urge them to reply before March 2019.
  • Deezer seems to be very confused. They sent me 3 incomplete exports until they finally gave me what I asked since the first email.
  • It seems the process is somehow not automated. They need to have a legal team work on the request and produce a report, although I really hope the Excel file is produced with just a click of a button.
  • The thing that you have to login to an “SFTP” website is a bit weird. They proved that they can make you download any file they want through the “Download” button in the account page, so why not put the Excel file there?
  • In any case, always be kind.

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